Case Intake
Receive and review client cases. Initial assessment and documentation review.
Join Our Team
Help Victims of Fraud Recover Their Future
We're an international team of legal experts, investigators, and recovery specialists dedicated to helping fraud victims worldwide. Join us in making a real difference.
View Open Positions15+
Countries
50+
Legal Experts
$85M+
Recovered
About Working With Us
An Established International Firm
We operate across multiple jurisdictions with a team of licensed legal professionals, financial investigators, and recovery specialists. Our processes are aligned with internationally recognized standards, ensuring security, compliance, and transparency at every stage. Our work is supported by certifications such as GDPR readiness and ISO standards, reflecting our commitment to data protection, operational integrity, and professional accountability. We collaborate with regulatory bodies, financial institutions, and law enforcement to deliver reliable recovery outcomes for our clients.
Case Manager
Case Manager
About the role
We are looking for a Case Manager to own the lifecycle of assigned matters: validate intake data, liaise with investigators and partners, maintain accurate timelines, and deliver clear status updates to clients. You will balance empathy with operational rigor in a fast-paced, compliance-minded environment.
Requirements
- 3+ years in client-facing operations, legal support, or financial services
- Excellent written and verbal English; additional languages are a plus
- Hands-on experience with CRM or case management tools and structured documentation
- Ability to prioritize under pressure and meet internal service-level expectations
- High integrity when handling sensitive personal and financial information
- Comfort collaborating across time zones with remote and hybrid colleagues
What we offer
- Competitive compensation and regular performance reviews
- Health, dental, and vision coverage
- Hybrid schedule with access to a modern workspace in New York
- Professional development budget
- Paid time off and flexible arrangements where the role allows
- Inclusive culture that values clarity, ownership, and teamwork
How We Work
Our Structured Workflow
Every team member follows our proven, systematic approach to every case — clear stages, accountable handoffs, and quality checks built in.
Investigation
Conduct thorough financial and legal investigation using advanced tools and expertise.
Strategy Development
Collaborate with legal team to develop recovery strategy tailored to each case.
Execution & Recovery
Implement recovery procedures, coordinate with authorities, and secure client assets.
We Don't Just Handle Cases — We Fight for Results
Our team's multidisciplinary approach combines legal precision, investigative rigor, and client focus. If you're ready to deliver real outcomes, submit your CV and join us.
Team & Culture
Collaboration Meets Expertise
Our team consists of experienced legal professionals, certified fraud examiners, and financial investigators from diverse backgrounds. We foster a culture of continuous learning, mutual respect, and professional excellence.
While we maintain a serious, results-oriented approach to our work, we also value work-life balance and provide comprehensive support for professional development. Our international presence means you'll collaborate with experts across time zones on challenging, high-stakes cases.
92%
Success Rate
4.8
Employee Rating
25+
Nationalities
Why Join Us
Benefits of Working Here
We offer a structured, professional environment where your work has real impact. As part of our team, you will contribute to meaningful cases, collaborate with experienced specialists, and grow within an international firm that values expertise, transparency, and long-term development.
Meaningful Work
Directly help fraud victims recover their assets and rebuild their lives. Every case has real impact.
Professional Growth
Work on complex international cases. Continuous training and advancement opportunities.
Structured Processes
Clear procedures, established workflows, and comprehensive case management systems.
International Exposure
Collaborate with experts across 15+ countries and work on cross-border cases.
Expert Collaboration
Learn from senior legal professionals, investigators, and recovery specialists.
Stability & Recognition
Competitive compensation, benefits, and recognition in a growing, established firm.
Recent Event
Gallery from Latest Event
The International Financial Fraud Prevention Conference took place on March 15, 2026 in London. Over 400 participants from 30 countries shared experiences and best practices.
Hiring Process
Clear Path to Joining Us
Our hiring process is structured, transparent, and focused on finding professionals who are ready to work on real, high-impact cases. Each stage is designed to evaluate your skills, experience, and fit, while giving you a clear understanding of how we work and what to expect.
Application Review
Submit your CV and cover letter. Our team reviews all applications within 5 business days.
Initial Interview
Video call with hiring manager to discuss your experience, motivations, and role requirements.
Assessment Task
Practical case study or task relevant to the position. Demonstrates your skills and approach.
Final Interview & Offer
Meet the team, discuss terms, and receive your offer. Background checks and onboarding follow.
Average time from application to offer: 3-4 weeks
Frequently Asked Questions
Common Questions
What backgrounds do you hire for?
We recruit legal, compliance, investigations, operations, and client-facing roles. Exact requirements are listed on each opening.
Is remote work available?
Many roles are hybrid or remote-friendly depending on the team and jurisdiction. The job description states the expected arrangement.
How long does the hiring process take?
Most candidates complete all stages within three to four weeks, depending on schedules and assessment steps for the role.
Can I apply without a specific vacancy?
Yes. Use the general application option in the form and attach your CV — we review every submission.
How is candidate data handled?
We process applications in line with applicable data protection laws and only share details with people involved in recruitment.
Ready to Make a Difference?
Join our team of experts and help fraud victims recover clarity and assets — with the backing of a global, compliance-led organization.
Questions? Contact our HR team at support@cryptochainalysis.com